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HR Services Specialist - Krakow, Poland

Firma: CH2M Polska Ltd Sp. z o.o.

Miasto/Region:Krakow / małopolskie


Forma Zatrudnienia:dowolna


Treść oferty:

CH2M is now Jacobs.Support designing High Tech manufacturing facilities across the globe and have a hand in transforming tomorrow. 

First-level support to employees, former employees, managers, Human Resource Partners, and external customers in specific geographies (US/Canada) by assisting in inquiry resolution and employee transactional support associated with Human Resources, Benefits and Payroll procedures, programs and tools.

  • Utilizes our knowledge management system to respond to requests from HR staff, managers and employees on HR or Payroll policies, procedures, and tools
  • Navigates on company’s systems and tools and explains their functionality 
  • Processes information, data, transactions, and letter related to HR or Payroll data
  • Tracks customer contacts and inquiries in case management system
  • Monitors case management system and reassigns tasks to appropriate teams
  • Escalates necessary matters to policy owners for resolution
  • Possesses strong interpersonal skills to successfully build productive relationships at all levels of the enterprise
  • Conveys a professional, knowledgeable, helpful and confidential approach

Basic Qualifications:
  • 1 year in HR or Payroll, or in a call center environment
  • Proficiency with Microsoft applications
  • Excellent spoken and written English
  • Bachelor’s Degree or equivalent experience

Preferred Qualifications:
  • Superior customer service skills
  • Organizational and multi-tasking skills
  • Ability to communicate clearly and concisely
  • Ability to problem solve
  • Experience with HR or Payroll applications or case management systems reports, and databases
  • Numerical attitude/analytical skills
  • Knowledge of HR or Payroll policies and processes
  • Ability to handle confidential issues with discretion
  • Ability to work in a team environment

CH2M is now Jacobs, join us and love what you do. Focus on tackling the toughest challenges with a smile as you support the development of life - changing infrastructure that improves communities across the world. See the inherent value in your point of view as you deliver for our clients. 
We offer:
  • International working environment and unique company culture
  • Personal development opportunities
  • Friendly atmosphere in dynamic team
  • Full time employment contract with salary corresponding to qualification
  • Benefits package including medical care, insurance, sport activities and other
  • Independent role and flexible working hours

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