JUNIOR IT GLOBAL SERVICE DESK SPECIALIST WITH GERMAN AND FRENCH
Firma: Hays Poland Sp. z o.o.
Miasto/Region:Gdańsk / pomorskie
Treść oferty:For our client who is a luxury Swiss brand that has its global center in the Tricity, we are looking for Junior IT Global Service Desk Specialist who speaks very good German and French.
We are searching for a Junior IT Global Service Desk Specialist, who takes ownership of issues, service requests and demonstrates strong problem solving having the positive client experience as focus.
Your new role
In addition, you will be responsible for providing support to users, the operating system and the office environment to perform workflow related tasks. What's more you will be responsible for striving to get a high 1st level support solution rate to gain high level of user satisfaction, informing proactively IT users about the status of their request and coordinate with other teams. You will also be responsible for documents problems solutions and continuous maintenance of internal knowledge database.
What you'll need to succeed
The ideal candidate for this role should have experience in a similar position, willingness to develop in the IT industry, possessing basic IT knowledge. What's more, a person in this position should also have friendly and professional attitude, customer service and solution delivery orientation and ability to learn quickly.
What you'll get in return
Working as a Global Master Data Specialist you will join a fashionable and modern brand known around the world that offers quality and creativity. We offer a competitive salary, learning and developing programs and also provide a wide range of benefits: employee discount for products, private medical care, Multisport cards, discount for lunches, attractive location with brand new offices and many more.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Candidates from outside Gdańsk /Tricity area may also benefit from our relocation support.