· responsible for managing, supervising and coordinating the job functions and activities of the people services advisors and workforce administration specialists,
· leading and motivating the team and identifying opportunities for improvement on work processes, formulating proposals and making recommendations,
· managing your stakeholders across the organization,
· monitoring employee productivity and generate appropriate progress reports,
· tracking and analyzing key operating metrics,
· conducting effective team meetings and helping each team member feel a sense of confidence and control,
· building and maintaining a strong working relationship with business leaders and employees.