Service Desk Specialist with Dutch

Your tasks:

• Providing remote Service Desk Global Support to end-users
• Analyzing problems related to software and hardware, providing corrective resolutions
• Troubleshooting and relating resolution procedures to non-technical end-users
• Contacting the end-user via phone, e-mail & chat

Requirements:

• Fluent Dutch (B2/C1) and communicative English (B1)
• Previous experience with 1st line remote support or in customer service area as an asset
• Strong organizational skills with the ability to prioritize effectively
• Excellent communication skills and the ability to interact professionally with a diverse group of clients

Our Clients offers:

• Attractive salary and an interesting package of benefits
• The ability to constantly improve professional qualifications in the international environment
• A clear path of professional development towards an expert or leadership side
• The ability to improve language skills inside the organization
• Interesting trainings tailored to the needs of employees