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Virtual Customer Service with German

Firma: Randstad Polska Sp. z o.o.

Miasto/Region: / zachodniopomorskie


Forma Zatrudnienia:dowolna


Treść oferty:

what we expect

  • fluent German (min.B2+) with excellent communication skills, both written and verbal
  • B2 level of English
  • from a technical perspective, a minimum broadband connection of 12Mbps download speed using a hard-wire Ethernet internet connection (no WiFi)
  • the ability to work between 6 am until 12 am, from Monday to Sunday, including Bank Holidays
  • a dedicated home workspace in Poland. You’ll need to provide a quiet, distraction free work space within a dedicated room, with an ergonomic desk and chair
  • a technology savvy with an ability to diagnose and fix basic connectivity problems
  • the ability to use email, chat, phone, and video calls to communicate with customers
  • being confident with navigating the internet, using multiple browsers and tabs, and instant messenger tools
  • proficiency in Windows operating systems and Microsoft Outlook
  • a quick learner

what we offer

  • online recruitment proces – no need to commute to the office
  • fully paid online onboarding and work equipment
  • permanent home office
  • contract of employment – a full time position
  • scheduled shifts (8,5h) between 6:00 a.m. and 00:00 from Monday to Sunday
  • international working environment and everyday opportunities to work with German
  • benefits such as medical care, sports card, private insurance

Agencja zatrudnienia – nr wpisu 47

Developing your career with German language in the biggest worldwide online store is your professional goal? If you value a stable and safe employment based on flexible employer’s approach, feel free to get to know this offer! Apply now and work remotely from any location in Poland. 

your task

  • contact with German speaking clients via email, phone and chatbox
  • support clients by solving technical issues
  • educate how to solve possible future issues on client’s own

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